Privacy Policy for London Man With a Van

At London Man With a Van, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

Information We Collect

We collect various types of information to provide and improve our services to you. The types of information we collect include:

Personal Identification Information: Name, address, email address, phone number.
Vehicle Information: Details about the items to be moved, including size and weight.
Payment Information: Credit card details and billing information.
Usage Data: Information on how you access and use our services.

How We Use Your Information

Your information is used to:

Provide Services: Facilitate your booking and ensure a smooth moving experience.
Improve Our Services: Analyze data to enhance our service offerings.
Communication: Send updates, promotional materials, and respond to inquiries.
Security: Protect against unauthorized access and fraud.

Legal Basis for Processing Data

We process your data based on the following legal grounds:

Consent: You have given consent for certain data processing.
Contract: Processing is necessary for the performance of a contract.
Legal Obligation: Compliance with legal requirements.
Legitimate Interests: For business operations and service improvement.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: Third-party vendors who assist in operating our business.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

Your data security is paramount to us. We implement a variety of security measures to maintain the safety of your personal information:

Encryption: Data is encrypted in transit and at rest.
Access Controls: Restrict access to data to authorized personnel only.
Regular Audits: Conduct security audits to identify and fix vulnerabilities.
Secure Storage: Store data in secure servers with robust protection.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Restriction: Request restriction of processing your data.
Portability: Request transfer of your data to another service provider.
Objection: Object to processing your data for certain purposes.

Exercising Your Rights

To exercise any of the rights mentioned above, please contact us through the appropriate channels provided in our service communications.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is handled securely and in accordance with this Privacy Policy.

Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site and improve our services accordingly.

Essential Cookies: Necessary for the operation of our website.
Performance Cookies: Help us analyze website usage.
Functionality Cookies: Remember your preferences and settings.
Targeting Cookies: Assist in delivering relevant advertising to you.

Managing Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Links to Other Policies

In addition to this Privacy Policy, we may refer to other policies and terms of service that govern different aspects of our relationship with you. Please ensure you review these documents thoroughly.

Feedback and Inquiries

We welcome your feedback and are here to answer any questions you may have about our Privacy Policy. Your privacy is important to us, and we strive to address your concerns promptly and effectively.